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Research

Research for operators

Longer reads on what the evidence says about AI in day-to-day operations: what to skip, what fits, and what it costs.

  1. October 7, 2026

    Half of agent pilots failing may be normal. Not measuring them isn't.

    A Linux Foundation study built on 25 practitioner interviews finds that model quality is no longer what holds AI agents back. Trust, governance and cost are. Its most useful advice for a mid-market operator is plain: measure finished work against what the job costs today.

  2. September 25, 2026

    Why mid-market AI ROI stalls after the pilot

    BCG’s September 2026 midmarket survey shows large-caps still lead on reported AI gains, and that most of the money sits in people and process, not algorithms. Here are five execution checks before you spend again.